Cluster becomes unrseponive 1

[PHead2]

Hi,

I've got a two-node cluster running 2003 Enterprise (32 bit). It is basically for serving file shares, I'm 100% sure all the hardware/setup is supported.

Every so often the cluster becomes totally unresponsive. The only thing that shows up the in event log is that 'x' resource failed a status check. The node which owns the Cluster Group becomes totally unresponive and has to be manually reset (power cycled). Until it has rebooted no cluster resources are available. Nothing every tries to failover, the logs are empty after the one entry about a resource failure (which resource fails varies but is always a file share (there are ~20 shares)).

Any ideas on how to troubleshoot? It is hard to reproduce the behavior, it usually runs fine for a few weeks at a time...

 

[Kuskaya]

Hi,

your cluster should listed on the HCL.

309395 The Microsoft support policy for server clusters, the Hardware Compatibility List, and the Windows Server Catalog

http://support.microsoft.com/default.aspx?scid=kb;EN-US;309395

In file server scenarios often the servers often runs out of system pools.This is due the heavy load.If your runs out of system pool your server will unresponisve till a reboot.

You should create performance logs to find out if this the case.

Creating performance logs (Memory Issue)

http://support.microsoft.com/default.aspx?scid=KB;EN-US;248345

You should check on the memory object the following counters
Paged Pool
Non Page Pool
and the Free System PTE's.

In Windows Internals you can find the recommended values.

K?nd regards,
Cengiz Kuskaya