I am reaching out to this community to get a feel for PBX alternatives. We are an emergency service organization. Our 911 answering positions will be using a separate NG911 solution for call answering but we are looking for a replacement for our administrative users. We currently use an on premise CS1000 PBX. It is pretty much end of life. There seem to be so many cloud PBX solutions out there it is hard to know where to start. We have approximately 340 users, some with cell phones some without company provide cell phones. We need auto attendant services and voice mail for our users. We need the ability to transfer calls.
I just don't know where to start!
I just don't know where to start!