The company I work for is interested in offering some kind of cloud backup solution to the users of our software. We'd want to keep it simple, and only backup the application and data files for our specific software application (written in Visual FoxPro SP2 and uses a VFP database). If possible, we'd like to be able to rebrand/white-label the backup product so it appears as if they're using another product from us, rather than from some third-party provider. I was curious if anyone else is offering a similar product/service to your customers, and if so, what that product is and how it's working out for you.
In the past, we've totally left it up to our individual customers to handle their own backups. However, many of our customers are very small, and they often don't have any IT staff or even any tech-savvy users in the organization. So they may or may not have good backups. But of course, when their server dies or they get hit with a virus, malware, etc., they call us needing help. We're then forced to search for a good backup (which may not exist at all, or is sometimes several months old), meaning they can potentially lose several months worth of work and financial data for their customers or at worst--all of their data.
Any input would be appreciated.
Thanks,
Jon
In the past, we've totally left it up to our individual customers to handle their own backups. However, many of our customers are very small, and they often don't have any IT staff or even any tech-savvy users in the organization. So they may or may not have good backups. But of course, when their server dies or they get hit with a virus, malware, etc., they call us needing help. We're then forced to search for a good backup (which may not exist at all, or is sometimes several months old), meaning they can potentially lose several months worth of work and financial data for their customers or at worst--all of their data.
Any input would be appreciated.
Thanks,
Jon