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Closing WinXP unsuccesfull 1

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DrLector

Technical User
Jan 10, 2003
6
BE
Hi out there,
I have a problem closing WinXP : everytime when I choose 'shutdown' my PC freezes completely? I have to reset and start up again....and then I can shutdown the PC.
I have a Pentium 4 (2.7 GHz) - 256 SDram - GeForce4
Anyone who can help? THX
 
The first step is to make sure your drivers and windows update is up to date. This includes SP1 for XP.

If this is done, check what programs you have running in the background and start disabling them until XP shuts down successfully. ~Apex1x
Miller's Law:
You can't tell how deep a puddle is until you step into it.
 
Look in Event Viewer logs for a clue as to what's causing it.
 
Think I've found the problem...
THX to apex1x en gargouille for the help.
 
Ok, glad you've fixed it.
Just a note to you or anyone else who reads this, but it is really helpful for others if you post exactly what did fix your problem :) ~Apex1x
Miller's Law:
You can't tell how deep a puddle is until you step into it.
 
I echo apex1x comment. Would appreciate a description on how to use the Event Viewer Log to trouble shoot a very slow Windows XP Home shutdown problem. Tnx.
 
I've fixed the problem by closing an application (cookie remover) first and then I shut down my PC.
 
edg99,

For Shutdown problems in XP try this site.

For Event Viewer help see Help and Support program.

If you double click on any error (or any other entry) you will get more information, including a Microsoft link, which you can try.

You can also take your Event error here for further information.


If you register with the above site ($15) they will help you even more.
 
One of the references in this thread indicated the "telephony" service might be the source of a slow shutdown problem. That proved to be the case for me. I disabled it. The penalty I pay is that I can no longer use Windows fax service. Fortunately this did not interrupt my cable modem function. FYI.
 
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