Closing the UI due to failure to initialize accpac DB links

[snooyp]

Hi all,

Need some advise on the cause of this error message.
This issue happened last week. So far 6 of my users were affected; all when opening Customers and/or Customer Activity.(Currently running on ACCPAC 5.5)

No changes were done to their ACCPAC installation, PCs, ODBC settings or any other updates.

Managed to resolved this issue by rerunning RegAcc.exe file under Administrator mode. But would like to know what is the possible cause of it ?

Regards,
domainlee

 

[Jay Converse]

Something changed that you don't know about.

 

[snooyp]

Could it be from the sql server ? anyway to trace from the event log ?

 

[Jay Converse]

No, this was a DLL problem, that's why REGACC fixed it.