Clientele 7.3 Advise Please

[ericclapp]

We have just moved the clientele database and file share to a different server. I couldn't see where to change where the sql database is sat. So everytimew you logged in you got the error SQL ODBC 3151 can not connect to 'SQL ServerOLDSERVER' So we created a DNS record which pointed the Old server to address to the new one. Which works fine for the majority, however we have two 2K clients that still get this message. We have other 2K machines working fine.

Any ideas? I'll take any suggestion.

 

[karenoden]

In general you create a system DSN to make a connection to the Clientele database. The trick is that it has to be called by the same name on each workstation, otherwise you will have problems. Did you make sure that all workstations that connect call the system DSN the same?. you can call Clientele support, they should be able to help (800-248-6494).