Client Login Hangs

[dennislyon]

All of the clients trying to login to Symposium are hanging in the validating step. I can ping the server and all of the services are running on the server but nobody can login. The agents are able to login on their phones, but none of the managers and supervisors can login to look at reports and displays.

Any ideas?

thanks.

 

[sandyml]

Has there been an IP change?

 

[sandyml]

Or has a firewall been implemented on the network that could be blocking ports between the users and the server?

 

[dennislyon]

Thanks Sandyml. No IP changes or firealls implemented.

 

[mattfx]

Are you using IE7? Any changes to activeX settings in the browser? Have you tried an IIS reset on the webserver?

 

[dennislyon]

Thanks to all. It appears to have been caused by a "memory leak". The second reboot corrected the problem.