Client agent - backward compatable??

[pilg]

Hi,

I have the licensed copy of Arcserve 2000 advanced edition version 7 SP5 which I have been running with 5 windows clients for some time now.

I would like to start backing up some linux clients I have so purchased 5 linux client agents. When they arrived the agents are for brightstore Arcserve backup 11g.

Will these work with my version of arcserve?

Any advice appreciated.

Regards,

Pilg......

 

[sanbe03]

It could work but definitively it is not supported.

 

[vschumpy]

No - backward compatibility was not introduced until v9 of ARCserve, and the agents need to be an older version than the host server - not the other way around.

 

[pilg]

Ok and I suppose there is no way of purchasing an older license? They expect us to upgrade....?

 

[sanbe03]

The problem here is that the AS 2000 is no more supported....

 

[vschumpy]

Doubt it since it has not been supported for nearly 2 years now.

 

[johnb546]

If you have a current maintenance contract and your software is licensed, then you should be able to get the ARCserve upgrade for free. I was using Brightstor Enterprise Backup and I was able to upgrade for free....

Johnb546