Client 4.1.7

[dannoWI]

Having a problem installing SU12 on Client. Install asks for pep15 to be installed. I install the pep but the SU12 install never restarts afterward. I have tried this many times including from after removing the client and all peps. PC is on XP Pro.

 

[roadrunr92]

Is this the classic client?

SU12C + G015C + G018C is required to get the 'latest & greatest'

 

[dannoWI]

Thanks for the reply. I did finally get it going. After removing some folders it worked.

 

[croat1]

you should first install pep 15c as su12 depends on it. after installation of su12, installation of pep 18 should follow.

 

[fonchick]

Can you tell me what folders you have removed? I have been having a heck of a time with 3 clients and trying to get them on the latest SU. It's like it sees older versions of an SU that was already uninstalled. I can't install the older versions either.

Thanks!

 

[dannoWI]

Wish I would have written them down. Haven't run into it since and I don't remember. I am thinking it was the Nortel_ECS, just try renaming it if you don't want to delete.

 

[gilbersj]

When uninstalling Client s/w , there are other folders/files which need to be deleted so that you have a clean machine ready to accept a new client install.
Remove client 4 sofware as follows:-
1) Remove any pep's and service updates. Using Add/Remove Programs.

2) Uninstall Client software. Using Add/Remove Programs.

3) Remove C:\ase12clt folder.

4) Remove Sybase Registry keys. From Regedit. Navigate to : HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Session Manager/Environment

Remove SYBASE and SYBASE_OCS

Modify the PATH key to remove any Sybase-related paths. DO NOT remove any winnt paths by mistake.

In HKEY_LOCAL_MACHINE/Software, remove the key SYBASE

5) Re-boot machine.

6) Re-install Client in normal manner. (If required)