Hey all,
I recently installed an ACS 6.0. The cust. added CLID service to their lines fromt the CLEC. I'm getting no CLID info on Line 1 but Line 2 is fine. Tried rolling to different trunk ports, still no info. I initially thought that the CLEC wasn't sending CLID info on that trunk. To verify no CLID being sent, I connected a standard phone with CLID display to the trunk ahead of the ACS and the info displayed. So I tried another ACS 6.0. Same problem. So I tried a 7.0. Still no CLID. Has anyone seen anything like this? And if so, what was the resolution?? Thanks.
Doug
I recently installed an ACS 6.0. The cust. added CLID service to their lines fromt the CLEC. I'm getting no CLID info on Line 1 but Line 2 is fine. Tried rolling to different trunk ports, still no info. I initially thought that the CLEC wasn't sending CLID info on that trunk. To verify no CLID being sent, I connected a standard phone with CLID display to the trunk ahead of the ACS and the info displayed. So I tried another ACS 6.0. Same problem. So I tried a 7.0. Still no CLID. Has anyone seen anything like this? And if so, what was the resolution?? Thanks.
Doug