nortelephoneguy
Programmer
I hope this is the correct forum for this dilemma - here goes:
Callers in our White Plains office are making calls to '917' area code from their system.........which then routes the call out from our Manhattan office. The problem is that only the last 4 (four) digits of the callers number is showing up on the 'called party's' display. We are using the CS1000 (Succession)/81C.
If this makes sense to anyone - do you have any ideas as to why this may be happening only with our '917' people?
Thanks ahead.
Callers in our White Plains office are making calls to '917' area code from their system.........which then routes the call out from our Manhattan office. The problem is that only the last 4 (four) digits of the callers number is showing up on the 'called party's' display. We are using the CS1000 (Succession)/81C.
If this makes sense to anyone - do you have any ideas as to why this may be happening only with our '917' people?
Thanks ahead.