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CLID of origin pass through CFWD

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Trevor Stuart

IS-IT--Management
Oct 23, 2017
39
CA
Right now we have a number in our Option 11c forward to a cell phone.
That cell phone always shows our main number for the caller ID.
How do I configure the forwarded ext to forward the CLID info of the original caller?
 
I'm not sure if this is possible. It depends on a number of factors such as your software release and if your outgoing trunks are digital and compatible.

I think this query was answered a year or more ago on this forum and I recall that you needed to make a change in the ADAN configuration against the RCAP area.

It might be "CTO" that is needed?. It depends on your digital trunks protocol.

Firebird Scrambler

Nortel & Avaya Meridian 1 / Succession & BCM / Norstar Programmer

Website = linkedin
 
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