CLID not being seen

[DScot]

What's needed to be done on a Norstar 7.0 with CP 100 if all lines go to the CP100 Auto Attendant an then transfer to extensions so that they see the CLID before answering? Does anyone know if this is even possible with the Norstars? They have the CI trunk cartridge.

THANKS!

 

[TheMitelGuy]

Set the CP to answer after two rings.

 

[DScot]

This is all it takes? Is that so the system has enough time to see the CLID? Thanks for the help.

 

[HarrisD1200]

Caller ID on analog lines is sent between the 1st and 2nd ring, so if you answer too quickly, the information is missed. So yes, it is so the system can see the information.

 

[DScot]

That's the ticket - thanks everyone.