I have one extension that when calling any Contact Center CDN the caller id gets blocked.
- The CLID is not blocked when calling a NON-CDN extension.
- When doing a trace it shows up as Calling Number & Calling Name 2391 P
- It only happens from this extension. I compared this extension to other extensions and I don't see anything different.
- On the destination extension display the caller id shows up as "P". (P asserted-Identity? Is this what this is?)
I've looked at the Public Unknown Numbering and Private Unknown Numbering tables.
I added a special entry in Private just to see if that would work, but to no avail.
- The CLID is not blocked when calling a NON-CDN extension.
- When doing a trace it shows up as Calling Number & Calling Name 2391 P
- It only happens from this extension. I compared this extension to other extensions and I don't see anything different.
- On the destination extension display the caller id shows up as "P". (P asserted-Identity? Is this what this is?)
I've looked at the Public Unknown Numbering and Private Unknown Numbering tables.
I added a special entry in Private just to see if that would work, but to no avail.