CLI PERMANENT BLOCKING

[chesham]

When we are in our office we want to block our CLI because we have a national number and want to mask the underlying number. We try Feature 819 but this feature reverts to CLI BLOCK OFF either after one call or after a few minutes.

When we are off site and have the phone switched through to our mobiles we want to be able to identify office calls so then we need CLI OFF

It ought to be possible to switch this on/off but we cannot figure out how to do this? We use a Meridian M7310N

Can someone help please?

 

[mroberts]

Unfortunately, I haven't found a way to block outgoing caller ID on a permenant basis. The F819 is only good on a per call basis.

What kind of lines do you have? If you had a PRI providing your lines, you could use OLI# under Terminals&Sets to show a different caller ID than the underlying number.

MRoberts

http://www.a1teletronics.com

 

[chesham]

Thanks v. much for your input. We use a standard BT ISDN two-channel package. But your idea regarding Terminal&Sets is interesting. I tried to drill down to that menu item but must have taken a wrong turn somewhere... Would it, I wonder, accept to show a 08709 number - I guess it will probably show any number you program in... Developing that idea, could we program any number we like that would only be recognised by our mobiles but if anyone else tried to use call back would simply receive "number unobtainable?" One thing in our business is that we have to be careful who calls us back as we generally deal with specific people on a confidential basis and thus don't want others to be able to pick up our number and call...

 

[mroberts]

The OLI is only for showing outgoing caller ID information for the internal extension making the phone call.

Terminals&Sets - Show
Show set: ___ - Enter the ext number
223: 223 - SHow
Line Access - Show
Line Assignment - Next until you see
OLI#: ___ - Enter whatever number you want to show to the people you call.

MRoberts

http://www.a1teletronics.com

 

[aragon]

The only suggestion I can make is that you install another PRI using a different destination code for out of office calls.
Have the telco block the calling number outbound from the other PRI for private calls.

David Brillert

http://www.williamsglobal.com

 

[chesham]

Thanks to you both for your help. It seems we are stuck with remembering to dial 141 each time - I don't suppose that there is a way of programming that to happen automatically when you dial out - I could then program a feature button to stop it adding 141 to the dialled number when we are not in the office. Our previous Panasonic was I hate to say it much easier to program...

 

[telemarv]

You could set up an external speed dial button on each telephone to dial whatever the the CLID blocking code is for your area. Your users can then finish dialing the number. I use this to suppress dial 9 requirements of Centrex all the time.

 

[aragon]

You could also create a routing service with different dial out digits per schedule.
You have the ability in the route programming to tag additional digits to the outgoing call automatically.
The routing service could be set up manually using feature 873 or automatically via schedule.

David Brillert

http://www.williamsglobal.com

 

[mroberts]

Yeah but you cannot put Feature 819 into the dial out portion of the route.

If there is a caller ID blocking code from your local telco then that could work but I haven't heard of one.

You mention that you are stuck dialing 141 each time. Is that a caller ID blocking code from telco??

In that case, you could go under your route and outpulse those digits before any dialed number as aragon mentioned.

MRoberts

http://www.a1teletronics.com

 

[telemarv]

In Ontario (Bell Canada) CLID blocking code is *67. You have to request the function be turned on by your telco.

 

[chesham]

Thanks everyone: 141 is the UK blocking code. Calling the operator to set it is a 24 carat bore and it takes them about a day to set it up... I've temporarily set up a 9P141 button on the handsets leaving the user to finish off the number - that is a bit clunky but it works... I'll have to look at F873 tomorrow...

Thanks again.

 

[mroberts]

If you are currently using a line pool access code you will have to remove it from System Programming- Access Codes, Line pool codes. Then you can program the following. The end user would simply dial the destination code to get our (9) and then whatever number they want. The system will automatically outpulse the 141 blocking code on every call.

Build a Route:
Services – Show
Ringing Service – Next to
Routing Service – Show
Routes – Show
Show Route: 001 – Show
Dialout: No Numbr – Change to 141 – Next
Use: Pool A– Change to pool with the ISDN lines in it.
DN Type: Public

To Build Destination Codes:
Routing Service – Show
Routes – Next
Dest Codes – Show
Show destcode: - Next
DstCode: (enter code 9) – Show
Normal: 000 – Change to route built 001– Show
AbsorbLength: ALL


MRoberts

http://www.a1teletronics.com

 

[chesham]

Thanks for this - I'll work on it tonight or tomorrow and let you know how I get on. You are very kind, thanks.

 

[chesham]

Hi there again.
OK I struggled a bit but I think it is programmed correctly: ie a route 001 with dialout 141 and a destination code 9 pointing to 001
When I attempt to activate manually with F873 I am asked for a pwd but (and I've used every password on the book!) I receive "Denied at admin" except for the Basic pwd which simply says "invalid pwd"
Thanks

 

[mroberts]

Hon, anytime someone dials the destination code to get out the 141 code will be outpulsed. You don't have to turn anything on at all.

MRoberts

http://www.a1teletronics.com

 

[chesham]

Oh dear! In that case I've messed up my programming - back to the drawing board... The tricky bit is when I reac the Destination Code programming sub-menu. I'll try again.
Thanks