CLI issues with PSTN trunks

[ntsam21]

Hi All,

I have an issue at a customer site where the CLI is not getting displayed on PSTN trunks. It displays the trunk name and the TAC.

The site has a G350/S8300 and IP Phones.Is there any parameter that needs to be set for enabling CLI on PSTN trunks ??

Please advise..

Cheers

 

[AvayaTier3]

hardware platform, cm software version?
what type trunk-group are your incoming calls using.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

35 years Bell, AT&T, Lucent, Avaya
Tier 3 for 25 years and counting

http://bshtele.com

 

[ntsam21]

G3 Version: V15,Platform: 13 and running on CM 5.1.

I have configured CO trunk for incoming/outgoing calls. Any setting on the trunk group that I might have missed ?

 

[ntsam21]

Its G350/S8300 with MM711 cards.

 

[Mitch672]

on the "trunk group" form, on page 3, "Receive Analog Incoming Call ID: disabled" 4 choices: Bellcore, NTT, disbaled, or V23-Bell" try setting it to "Bellcre" or the other 2, see if that helps out

Mitch


AVAYA Certified Specialist

 

[ntsam21]

I will try the options and let you know the results..

Thankyou,Mitch