CLI display on 6408d+ Phones

[Switchman]

Hi all,

I need help in displaying the incomming cli on the office phones. Our provider is sending the cli and it is being picked up by our cms(I have checked using an agent trace report) however if I dial my ddi number from my mobile(which is also sending cli) I just get the trunk group name and tac being displayed on the office phone.

I have pasted a copy of the trunk group setup below.

display trunk-group 1 Page 1 of 10
TRUNK GROUP

Group Number: 1 Group Type: isdn CDR Reports: y
Group Name: BT INBOUND COR: 1 TN: 1 TAC: 501
Direction: two-way Outgoing Display? n
Dial Access? y Busy Threshold: 99 Night Service:
Queue Length: 0
Service Type: public-ntwrk Auth Code? n TestCall ITC: rest
Far End Test Line No:
TestCall BCC: 4
TRUNK PARAMETERS
Codeset to Send Display: 6 Codeset to Send TCM,Lookahead: 6
Max Message Size to Send: 260 Charge Advice: none
Supplementary Service Protocol: a Digit Handling (in/out): enbloc/enbloc

Trunk Hunt: cyclical QSIG Value-Added Lucent? n
Connected to Toll? n STT Loss: normal DTT to DCO Loss: normal
Calling Number - Delete: Insert: Numbering Format:
Bit Rate: 1200 Synchronization: async Duplex: full
Disconnect Supervision - In? y Out? n
Answer Supervision Timeout: 0

display trunk-group 1 Page 2 of 10
TRUNK FEATURES
ACA Assignment? n Measured: both Wideband Support? n
Maintenance Tests? y
Data Restriction? n NCA-TSC Trunk Member:
Send Name: n Send Calling Number: y
Used for DCS? n
Suppress # Outpulsing? n Numbering Format: public
Outgoing Channel ID Encoding: preferred UUI IE Treatment: service-provider



Send Connected Number: y


Send UCID? n
Send Codeset 6/7 LAI IE? y


as far as I can see everything looks ok.

Thanks in advance


Dave.

 

[Definity]

hv u configured the isdn-numbering table where u define the trunk gr no and ur extn prefixes like if ur trunk gr no is 10 and ur stations r starting from 2000 to 2999.
so give command : ch isdn num public and fill up the entry and try it out. hope it will solve ur problem.

 

[Switchman]

I have just changed the values in the ISDN public/unknown table and still no difference it still just displays the trunk group name on the phone, I have pasted the form just incase I have made any mistakes on it.

display isdn public-unknown numbering Page 1 of 8
ISDN NUMBERING - PUBLIC/UNKNOWN FORMAT

Ext Ext CPN Total CPN Ext Ext CPN Total CPN
Len Code Prefix Length Len Code Prefix Length

4 2 0147550 11

 

[avaya13]

Hi,
First check with you provider does he send you ani digits.

 

[pmny]

You have to put the whole string of extensions in as below. The code is the area code and the exchange.

PMNY


Command: display isdn public-unknown-numbering


display isdn public-unknown-numbering Page 1 of 8 SPE A
ISDN NUMBERING - PUBLIC/UNKNOWN FORMAT
Ext Ext CPN Total CPN Ext Ext CPN Total CPN
Len Code Prefix Length Len Code Prefix Length
4 0 323565 10
4 2 323565 10
4 3 323565 10
4 4 323565 10
4 5 323565 10
4 6 323565 10
4 7 323565 10
4 8 323565 10
4 14 323565 10
4 16 323565 10
4 17 323565 10
4 18 323565 10
4 19 323565 10

 

[JDE]

For what it's worth, that table on my switch is completely black and i receive ANI/CLI to my 6416. Try looking display system-parameters multifrequency-signaling and see if those options help.
Cheers
JDE

 

[Switchman]

I have made the recomended changes to the public numbering and it is still not working.

The multifrequency-signaling is new to me so i have pasted it below.

Thanks again


-Dave


display system-parameters multifrequency-signaling Page 1 of 3
MULTIFREQUENCY-SIGNALING-RELATED SYSTEM PARAMETERS

Incoming Call Type: group-ii-mfc
Outgoing Call Type: none
Maintenance Call Type: none NEXT ANI DIGIT
Test Call Extension: Incoming: send-ani
Interdigit Timer (sec): 10
Maximum Resend Requests:
Received Signal Gain (dB): 0
Transmitted Signal Gain (dB): -3
Request Incoming ANI (non-AAR/ARS)? n


Multifrequency Signaling Incoming Intercept Treatment? n


Private Group II Permissions and Public Interworking? n



Outgoing Shuttle Exchange Cycle Timer (sec): 4
display system-parameters multifrequency-signaling Page 2 of 3
MULTIFREQUENCY-SIGNALING-RELATED SYSTEM PARAMETERS

Request Call Category at Start of Call? n
Restart ANI from Caller Category? y
Number of Incoming ANI Digits: 0
Number of Outgoing ANI Digits: 0
Truncate Station Number in ANI: no
Address Digits Include End-of-digits Signal? n
ANI Source for Forwarded & Covered Calls: caller

INCOMING OUTGOING
ANI Available:
ANI Not Available:


display system-parameters multifrequency-signaling Page 3 of 3
MULTIFREQUENCY-SIGNALING-RELATED SYSTEM PARAMETERS

INCOMING FORWARD SIGNAL TYPES INCOMING BACKWARD SIGNAL TYPES
(Tones from CO) (Tones to CO)

Group-I Group-II Group-A Group-B
11: ignored 1: normal 1 : next-digit 1:free
12: ignored 2: normal 3 : end-of-dial 2:busy
13: ignored 3: normal 5 : send-ani 4:congestion
14: ignored 4: normal : 7:intercept
15: ignored 5: attendant : :
: 6: data-call : :
: 7: normal : :
: 8: normal : :
: 9: normal : :
: 10: normal : :
: 11: normal : :
: 12: normal : :
: 13: normal : :
: 14: normal : :
: 15: normal : :