Clear failed print jobs

[CaptHarrased]

Hi All,

I need a command that can be put in a batch file that will delete all print jobs from local print queue. I wonder if bcastner knows!!!!!!!!!!!

 

[bcastner]

net stop spooler
net start spooler

 

[CaptHarrased]

bcastner,

How did I know you would answer the post!!! Do you ever sleep?

Thanks for the reply but i have that in my batch already. The failed jobs stay stuck in the spooler. Iam mapping to a share using net use by the way. When a problem occurs (ie: paper jam)the first job baulks the rest and I can only sort it by having the user delete all the failed jobs then run a batch file from the desktop. Hence I need a command that will actually delete the jobs from the spooler then i can stop start it. Its xp wk/st and 2000server with the xp machines running thin via remote desktop! Any help would be much appreciated as its ruining my day!!!!!

Cheers.

 

[bcastner]

PsExec the batch job. It needs to run on the remote printer server:

http://www.sysinternals.com/ntw2k/freeware/psexec.shtml

Honestly, an out of paper condition should be a recoverable event by the spooler without any tricks.

I would, on the remote TS server, clean the printer definitions, as something fundamentally is wrong for this not to be handled with some grace:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Treat this as a "Bible" and follow the steps on the printer server. No shortcuts, no fooling around.

Best,
Bill

 

[CaptHarrased]

Cheers Bill,

Ive read the stuff you linked. I must admit to being a tad disturbed at this point as it would appear that modern printer drivers are, for the want of a better description, shit! We are currently using Brother 5040 dual bin printers and i can assure you this is not an isolated problem as all my collagues are having the same fault. Am i right in thinking that your opinion is the driver is to blame (ie altering the way the spooler behaves)?

regards,

Tim.

 

[TobyT]

I've bin working on this problems too. I've wrote the batch file below to stop/start the spooler and delete the files.

net stop spooler
echo y | del c:\WINNT\system32\spool\printers\*.*
net start spooler
exit


My problem is how to grant an average user rights to be able to stop/start the print spooler by using the batch file.

I've tried the property settings and saying run as user: administrator PW: xxxx but when you restart the spooler it gives error: -

"Cannot start print spooler
Error 12: Access Code is invalid"

Idea's please? Can anything be set in "Local Security Policy" to give access to the spooler only?

Thanks

TobyT

 

[bcastner]

net stop spooler
echo y | del c:\WINNT\system32\spool\printers\*.*
sleep 10
net start spooler
exit

 

[CaptHarrased]

Gents,

Thanks to both of you for the input, I'am going to see if this resolves my problem next week. Bill, cheers mate your a star!!!


Tim.