Hi,
Galaxy 6.1, SP4
Library: Storagetek SL500
Drives : IBM Ultrium 3
Last Firmware and Drivers installed
Problem:
The cleaning procedure do not work. I start the job and nothing happens
Message:
4228 1170 09/20 07:41:16 3864 Servant [---- IMMEDIATE DRIVE CLEANING REQUEST ----]. Task id [109]
4228 11b4 09/20 07:41:16 3864 Scheduler Phase [1-Cleaning] started on [GDUCSM0004.ds.givaudan.com] - CVLibraryOperation.exe -j 3864 -t 109
4228 1690 09/20 07:41:16 3864 Servant Reg [Control] received. Host [GDUCSM0004.ds.givaudan.com]
4228 1690 09/20 07:41:24 3864 Scheduler Set pending cause [Failed to mount media with barcode [CLN003], side [A_120], into drive [IBM ULTRIUM-TD3_2], in library [STK SL500] on host [GDUCSM0004]. SCSI Operation: Move Media From Slot To Drive. Reason: INCOMPATIBLE_MEDIUM_INSTALLED. SCSI Error - ASC[0x30], ASCQ[0x00] Advice: Please upload log files from CommServe, MediaAgent and Client and contact your vendor's support hotline with the job ID of the failed job.]::Client [GDUCSM0004] Application [MediaManager] Message Id [536871172] RCID [0] ReservationId [990].
4228 13e8 09/20 07:41:24 3864 Scheduler Ignored pending cause [INCOMPATIBLE_MEDIUM_INSTALLED. SCSI Error - ASC[0x30], ASCQ[0x00]]::Client [GDUCSM0004] Application [MediaManager] Message Id [1040188107] RCID [0] Reservation Id [990].
4228 1690 09/20 07:41:27 3864 Scheduler Phase [Failed] message received from [GDUCSM0004.ds.givaudan.com] Module [LibraryOperation] Token [] restartPhase [0]
4228 1690 09/20 07:41:28 3864 JobSvr Obj Phase [1-Cleaning] for job Failed. Failing the job.
4228 1690 09/20 07:41:28 3864 Scheduler -> FAILED <- (WHOLE JOB) Drive Cleaning
- The cleaning Tape is as Commvault compatible !!!
Result:
HardErrors(Current/Lifetime):10/10 SoftErrors(Current/Lifetime):0/0 HoursUsed(Current/Lifetime):349/349
Any idea ?
Regards
getndz
Galaxy 6.1, SP4
Library: Storagetek SL500
Drives : IBM Ultrium 3
Last Firmware and Drivers installed
Problem:
The cleaning procedure do not work. I start the job and nothing happens
Message:
4228 1170 09/20 07:41:16 3864 Servant [---- IMMEDIATE DRIVE CLEANING REQUEST ----]. Task id [109]
4228 11b4 09/20 07:41:16 3864 Scheduler Phase [1-Cleaning] started on [GDUCSM0004.ds.givaudan.com] - CVLibraryOperation.exe -j 3864 -t 109
4228 1690 09/20 07:41:16 3864 Servant Reg [Control] received. Host [GDUCSM0004.ds.givaudan.com]
4228 1690 09/20 07:41:24 3864 Scheduler Set pending cause [Failed to mount media with barcode [CLN003], side [A_120], into drive [IBM ULTRIUM-TD3_2], in library [STK SL500] on host [GDUCSM0004]. SCSI Operation: Move Media From Slot To Drive. Reason: INCOMPATIBLE_MEDIUM_INSTALLED. SCSI Error - ASC[0x30], ASCQ[0x00] Advice: Please upload log files from CommServe, MediaAgent and Client and contact your vendor's support hotline with the job ID of the failed job.]::Client [GDUCSM0004] Application [MediaManager] Message Id [536871172] RCID [0] ReservationId [990].
4228 13e8 09/20 07:41:24 3864 Scheduler Ignored pending cause [INCOMPATIBLE_MEDIUM_INSTALLED. SCSI Error - ASC[0x30], ASCQ[0x00]]::Client [GDUCSM0004] Application [MediaManager] Message Id [1040188107] RCID [0] Reservation Id [990].
4228 1690 09/20 07:41:27 3864 Scheduler Phase [Failed] message received from [GDUCSM0004.ds.givaudan.com] Module [LibraryOperation] Token [] restartPhase [0]
4228 1690 09/20 07:41:28 3864 JobSvr Obj Phase [1-Cleaning] for job Failed. Failing the job.
4228 1690 09/20 07:41:28 3864 Scheduler -> FAILED <- (WHOLE JOB) Drive Cleaning
- The cleaning Tape is as Commvault compatible !!!
Result:
HardErrors(Current/Lifetime):10/10 SoftErrors(Current/Lifetime):0/0 HoursUsed(Current/Lifetime):349/349
Any idea ?
Regards
getndz