CLAN for Audix is alarming

[avaya1008]

I am getting minor alarms on CLAN for Audix

CLAN is TN799DP HW01 FW038

Following is Alarm
Port Maintenance On Alt Alarm Svc Ack? Date Date
Name Brd? Name Type State 1 2 Alarmed Resolved

06E1417 ETH-PT n MINOR IN n

I have busied the board couple of time but the alarm comes back .

Can you guys suggest me anything. your help would be greatly appreciated. Thanks

 

[phoneguy55]

test the board. post results.

 

[avaya1008]

test board 06E14

TEST RESULTS

Port Maintenance Name Alt. Name Test No. Result Error Code

06E14 CLAN-BD 52 PASS
06E14 CLAN-BD 598 PASS
06E14 CLAN-BD 600 PASS
06E14 CLAN-BD 601 PASS
06E1417 ETH-PT 1281 PASS
06E1417 ETH-PT 1286 FAIL 1
06E1417 ETH-PT 1282 PASS
06E1417 ETH-PT 1511 PASS

 

[Textron68]

System software indicates at least one Ethernet link session is down (SOME UP).

1. Isolate downed sessions (status port UUCSSpp or status link n).

2. Follow actions based on session information.

 

[avaya1008]

I really appreciate you for respoding so quickly after taking my inputs.
I checked status clan-port 06E1417 and showed connected and inservice. Also I did Status link and on the 3rd page it showed no sessions
tatus clan-port 06E1417 Page 4 of 5
TCP/IP Applications Currently Active

Service Type Sessions

ALARM1 0
ALARM2 0
CDR1 0
CDR2 0
DOLAN 0
PMS 0
PMS_JRNL 0
PMS_LOG 0
SAT 0
SAT_LSTN 0
SYS_PRNT 0

but on page 2 it showed the following , I don't know if it would be of some help.

Last Hour Start Time: End Time:

Incoming Received: Unicast Pkts Multicast Pkts Octets
Since Reset 2376869 1354400 21270221
Last Hour
Incoming Dropped: Error Pkts Discard Pkts
Since Reset 0 67
Last Hour
Outgoing Transmitted: Unicast Pkts Multicast Pkts Octets
Since Reset 2150628 2660 15075934
Last Hour
Outgoing Dropped: Error Pkts Discard Pkts
Since Reset 1 0
Last Hour


CRC Check: 0 Collision Count: 405

 

[avaya1008]

I saw Avaya made some changes on "Ch communication-interface processor channels" and it cleared the alarms and I don't what this is used for.

Can someone tell me for what this is used?

 

[AvayaTier3]

used to enable and disable processor channels

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

36 years Bell, AT&T, Lucent, Avaya
Tier 3 for 26 years and counting

http://bshtele.com