CL2600n and Win 7 x64

[davea2]

Hi

I have recently deployed 2 Win 7 64 bit machines.
We have 3 older HP printers, 2 x CL2600n and a 1022nw.

However I cannot get these to work with the new machines. I have tried installing the 64 bit UPD, and the printer shows up in the list of devices, but nothing actually prints, even a test page.

This has been driving me nuts all morning, has anyone else come across this issue and managed to solve?

Thanks

Dave

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UK Based IP Office Discussion

Twitter twitter.com/davea66
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[DrB0b]

Have you been installing these as via TCP/IP or are you using USB and sharing it through another PC? Are you using the original driver cd that came with the printer or did you download the latest Win7 drivers off HP's website?

"Silence is golden, duct tape is silver...

 

[davea2]

Hi
These are installed on the LAN,not via USB.
I have downloaded the latest Win 7 x64 drivers, which as far as I can tell for networked printers, is the UPD. The dedicated driver only does USB for x64, by the look of it.
I can get the printer to install, and view printer properties etc., but if I try to print anything, nothing happens, not even an error message. Both the pcl5 and 6 do the same except 6 will report it is not supported for the 2600n.

At a loss really!

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[DrB0b]

Are these being shared out through a server or are they using the internal print server via its own static IP?

"Silence is golden, duct tape is silver...

 

[davea2]

hi

They are on their own LAN address, not via a print server

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[DrB0b]

Can you print a demo page/ink level page locally from the machine itself?
I would double check the static IP on the printer and make sure it corresponds to the TCP/IP port name in the printer properties of the PC, maybe you missed a dot or added a space. These can be setup with DHCP but I wouldn't recommend it. Assign it a static one if you havent, as I have never had any issue with these printers via USB or LAN with Win7 or XP.

"Silence is golden, duct tape is silver...

 

[davea2]

Hi

It is currently DHCP, but the address is correct, I double checked on a status print from the machine.

Our 32 bit x86 windows 7 installations works fine, it's only these 2 x64 machines that are the problem.
I will have another go tomorrow with a static IP

Thanks for the pointers!

Dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[hpwizzard]

The CLJ 2600 printer is host-based and no UPD driver will ever work until HP implements host-based printer support in these drivers.

Use the regular Plug and Play driver instead:

http://h20000.www2.hp.com/bizsuppor...&swLang=8&mode=2&taskId=135&swItem=ly-49626-3

If netwok install fails, try installation via USB and swap the port to TCP/IP afterwards in the driver properties.

 

[davea2]

Hi hpwizzard

I have just, in the last 10 minutes, go these to work, using pretty much the method you describe.
I cant recount exactly what I did as it took a bit of fiddling, but basically installed the USB driver, and bailed out when it asked to to plug in the USB cable. Then a manual "Add Printer" and try to find the driver.
The swap the port to TCP.
A bit hit and miss as I had installed all sorts of drivers from HP, but found the right ones in the end!

Thanks for the reply

Dave

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[davea2]

Except it turns out I can only print the test page with any legibility.

The user just printed an Excel spreadsheet and all the lines, shading etc was fine but all the text was illegible random characters...

Back to the drawing board.
Be cheaper in the long run to buy 3 new printers I think!!

Perhaps it is a conspiracy?

http://www.ipofficeforum.co.uk

UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[DrB0b]

Go into your add/remove printer wizard and remove all traces of the 2600n, even double check in the Add/Remove Programs list just to be sure.

Restart the PC and go back into the Devices and printers area and click add printer, network printer, the printer I want wasnt listed,
add a printer by using TCP/IP hostname, type in the Static IP of the printer you are wanting to print to and uncheck the Query printer for driver to use, use the driver downloaded from HPs website and try again.

That's about how Ive setup everyone of my 2600n's and with the exception of the laser lens' getting dirty, havent had an issue.

"Silence is golden, duct tape is silver...

 

[davea2]

Is the the USB driver?
It's the only one I can find

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UK Based IP Office Discussion

Twitter twitter.com/davea66
MSN davea123ATlive.co.uk
____________________________________
beauty is in the eye of the beer holder

 

[DrB0b]

Use the only driver on the HP website. Should work just fine.

"Silence is golden, duct tape is silver...