silentrain
MIS
Howdy everyone,
I have searched through the forum for this issue and it seems that someone may have had the problem before. I was wondering if anyone had solved it or could shed some light on my problem:
I have some users connecting from remote locations to the company network via a Watchguard Firebox VPN. Their VPN connections connect fine, they can ping Citrix servers etc. We're running Citrix Metaframe XP on Windows 2000 Terminal servers. When the users dial an ISP, then connect to the VPN, they can ping the citrix servers, they can telnet in on port 1494 and get the ICA banner etc etc. When they open their client, they get the Citrix logins ok. Finding new application sets also searches for and finds the application set name Ok - this along with the fact that they can ping the citrix servers tells me that the low level connection b/n server and client is fine. Now, after entering their usernames and IP addresses for their Citrix logins, the client window will appear, yet the desktop is never loaded - not even wall paper etc. The window opens as though it will reveal their remote desktops yet nothing happens. The window is simply transparent and displays the local desktop underneath.
Some interesting things to note are: * If the clients dial directly into the network through our Shiva box (even at 28.8kbps), they have no problems with the ICA clients!!!
* This only occurs on Windows 95 machines connecting through the VPN. If it's a Win 2000/XP/NT machine there are no problems!
* We have the latest ICA client, patches etc for servers.
This thread was the closest I'd found to my problem. It's quite old and I'm hoping there have been some discoveries since then, as there was no solution found to this thread:
thread48-247852
Thank you all in advance for the help.
Regards,
Steve.
I have searched through the forum for this issue and it seems that someone may have had the problem before. I was wondering if anyone had solved it or could shed some light on my problem:
I have some users connecting from remote locations to the company network via a Watchguard Firebox VPN. Their VPN connections connect fine, they can ping Citrix servers etc. We're running Citrix Metaframe XP on Windows 2000 Terminal servers. When the users dial an ISP, then connect to the VPN, they can ping the citrix servers, they can telnet in on port 1494 and get the ICA banner etc etc. When they open their client, they get the Citrix logins ok. Finding new application sets also searches for and finds the application set name Ok - this along with the fact that they can ping the citrix servers tells me that the low level connection b/n server and client is fine. Now, after entering their usernames and IP addresses for their Citrix logins, the client window will appear, yet the desktop is never loaded - not even wall paper etc. The window opens as though it will reveal their remote desktops yet nothing happens. The window is simply transparent and displays the local desktop underneath.
Some interesting things to note are: * If the clients dial directly into the network through our Shiva box (even at 28.8kbps), they have no problems with the ICA clients!!!
* This only occurs on Windows 95 machines connecting through the VPN. If it's a Win 2000/XP/NT machine there are no problems!
* We have the latest ICA client, patches etc for servers.
This thread was the closest I'd found to my problem. It's quite old and I'm hoping there have been some discoveries since then, as there was no solution found to this thread:
thread48-247852
Thank you all in advance for the help.
Regards,
Steve.