Citrix Sessions timing out and disconnecting

[tls9923]

I am havine problems with my citrix sessions being disconnected if they are not used for 15 minutes or so. I do not see any timeouts set in the citrix server. I do see the following error in the event log.

"The terminal services client %1 has been disconnected because its temporary license has expired. "

Thanks

Terrel

 

[neilcresswell]

OK...
All machines connecting to your Citrix / Terminal Services farm obtain their license from this server.

The Clients that get disconnected, are these Windows 2k or another OS Version. There is a known bug with Win9x where the reg key that keeps the licese info gets corrupted and needs to be deleted, it gets auto recreated.

HKLM\Software\Microsoft\MSLicensing

There are two keys HardwareID and Store...

Delete HardwareID and Delete all keys under Store..

Try Again.

(However, if this is corrupt it normally stops the client from connecting in the first place, so try on one machine first)

N