I have a major problem... And it is one word, PRINTERS!
We are currently in the process of upgrading our Citrix environment from MetaFram 1.8 to MetaFrame XP. In 1.8 we had tons of printing problems, with the main one being Citrix / NT4.0 didn't always have the printer driver on the ICA side to install the driver. Over time we got most of the drivers installed or just changed the client side to a HPLJ 5 or the like. But when a user would buy a new printer we would have the problem all over.
Now, on MetaFrame XP we are seeing the same trend. I've been using the Driver Mapping option in Citrix to make it use a certain driver in Citrix, but this is a VERY manual process as I have to find out what driver the client is using then add it to the Driver Mapping in Citrix.
My question is there a way to redirect ALL client printers to one driver no matter what client driver they are using? I have searched high and low with no luck so far.
Thank you in advance for any help or ideas!
John-
We are currently in the process of upgrading our Citrix environment from MetaFram 1.8 to MetaFrame XP. In 1.8 we had tons of printing problems, with the main one being Citrix / NT4.0 didn't always have the printer driver on the ICA side to install the driver. Over time we got most of the drivers installed or just changed the client side to a HPLJ 5 or the like. But when a user would buy a new printer we would have the problem all over.
Now, on MetaFrame XP we are seeing the same trend. I've been using the Driver Mapping option in Citrix to make it use a certain driver in Citrix, but this is a VERY manual process as I have to find out what driver the client is using then add it to the Driver Mapping in Citrix.
My question is there a way to redirect ALL client printers to one driver no matter what client driver they are using? I have searched high and low with no luck so far.
Thank you in advance for any help or ideas!
John-