Cisco VPN Client I think has an issue with Netgear Router WGR614v2

[ronfromsf]

I just had Cisco VPN Client version 4.6.00.0049 installed on my laptop. And I have a Netgear router model WGR614v2 that I am using. I have a connection to the internet and I am able to access the internet no problem. But when I try to connect to my work using the Cisco VPN Client, all I get is a status stating that "Contacting the security gateway at 199.254.92.50..". It just hangs on the status as if it is trying to contact. I am expecting it to connect and bring up a box asking for my credentials for accessing my work. But it does not seem to be getting that far. I had no issue with my Microsoft VPN at all, but now having issues with Cisco. When I take a look at the Cisco VPN Client log, this is what it shows: Cisco Systems VPN Client Version 4.6.00.0049 Copyright (C) 1998-2004 Cisco Systems, Inc. All Rights Reserved. Client Type(s): Windows, WinNT Running on: 5.0.2195 Service Pack 4 Config file directory: C:\Program Files\Cisco Systems\VPN Client\ 1 20:24:36.730 01/20/05 Sev=Warning/3 IKE/0xA3000058 Received malformed message or negotiation no longer active (message id: 0xC6DF80C1) When I take a look at the Logs in the Netgear settings, I don''t see any activity while the Cisco VPN Client status is stating "Contacting the security gateway at 199.254.92.50..". Does anyone have any ideas? Thank you so much for your help. Ron

 

[lamster]

make sure your router allow inbound/outbound traffic for IPsec. One other thing you can try is set your Cisco VPN client to use IPsec over TCP and change the port to 80.

 

[ronfromsf]

First of all, I just wanted to say thank you Lamster for replying to my posted issue. I really appreciate the help. I am finally able to VPN to my company using our new Cisco VPN Client software. I downloaded the latest firmware version for my router from Netgear's support website for the WGR614v2. Then I did as you suggested (one of the things)....I did Port Forwarding on the router. To open ports, Access the Router Page (

http://192.168.0.1

) using the browser.The default username is admin and the password is password (unless you have already changed the password). Then select the Port Forwarding Page (under Advanced) from the menu in the left. You would have to create 2 custom services. Custom Service 1:
Service name: anything unique
Start port: 500
End port: 501
Server IP: IP Address of the computer which is going to use the VPN software.

Custom Service 2:
Service name: anything unique
Start port: 1723
End port: 1724
Server IP: IP Address of the computer which is going to use the VPN software.
Then, Apply the changes and the ports will be opened for the computer specified. And everything now works great. Thanks again. I hope this posted thread will help others, and encourage others to help each other out.