Cisco VPN client and Phone Manager 1

[aramsay]

Hi all,

I'm trying to get phone manager to log in via VPN. Our set up is as follows:

Client running Cisco VPN Client -> CableModem -> Internet -> Pix515 -> Cisco Switch -> IPO 406(v1)

When logged into the VPN, I can ping the IPO; I can even run SoftConsole with no problems what so ever, the BLF's will update, it pulls the phone list (extensions and directory); however when I try and run Phone Manager I can't pick the IPO to log into. If the machine has been running PM at the main site, then it will log into the IPO, but will show as being "unlicenced" - the BLF's won't work, it won't pull the phone book; I've not even tried voice yet (as I don't have any VCM's but no point in getting one until I can atleast get PM to work!).

IPO is running 3.1.29; PM is 3.1.12 and SC is 3.1.11, Pix is running 7.02 and Cisco VPN Client is 4.7.00.0533

Has anyone come across this scenario before?

Thanks in advance
Alan

 

[mojoia]

I have been having this issue also. I was able to solve it by removing the following fixups:

no fixup protocol h323 h225 1720
no fixup protocol h323 ras 1718-1719
no fixup protocol sip 5060
no fixup protocol sip udp 5060
no fixup protocol skinny 2000
no fixup protocol tftp 69

 

[aramsay]

Many thanks for that, I have most of those switched off, but not TFTP; switching the fixup on tftp off (or for those using a PIX running v7 switching off "inspect tftp" in the global_policy, class inspection_default) resolved the issue.

Alan

 

[MetraRider]

Any ideas on how to do the same on a SonicWall?

 

[mojoia]

Their should be a VOIP tab that you can enable these settings on. This tab should be located under your firewall settings. Their are a couple of kb articals at sonicwall.com