I saw a previous post about not being able to play the messages in Chrome, but it said that you cannot use Internet Explorer to play the messages either. I know this is not correct as all you need to do is install a compatible version of QuickTime (couldn't update that post). My question is, since QuickTime is nearing end of life, is there any other HTML5 based player that can be used? The troubleshooting guide basically states to use QuickTime, or switch to Firefox. Sadly my company is not interested in using Firefox as a browser. Any suggestions?