Hello!!!
I have a problem with MoH in our CallManager.
I change the MoH audio as follows
-Selected file audio
-Convert file to PCM with dBpoweramp (PCM 16Khz,16 bits,mono)
-Upload file to CCM
-Replace audio file exist for new audio in option "Music on Hold Audio Source"
try a call is waiting and I was not successful, there is only silence, return changes and the result is same, only silence.
try a restart MoH Server and Cisco streaming app sevice and the result is same.
Any idea what is happening?, i miss configuring something?
Anyone can help me?
thank's