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Cisco 831 stuck in ROMMON, cannot upgrade/replace IOS 1

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7echno7im

Technical User
Sep 4, 2007
18
Hi. My router recently will not boot from the flash. I keep getting the rommon prompt. When it tries to boot I get:


Code:
System Bootstrap, Version 12.2(11r)YV6, RELEASE SOFTWARE (fc1)
Technical Support: Copyright (c) 2006 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-128) platform with 49152 Kbytes of main memory

boot: cannot determine first file name on device "flash:"
System Bootstrap, Version 12.2(11r)YV6, RELEASE SOFTWARE (fc1)
Technical Support: Copyright (c) 2006 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-128) platform with 49152 Kbytes of main memory

boot: cannot determine first file name on device "flash:"

System Bootstrap, Version 12.2(11r)YV6, RELEASE SOFTWARE (fc1)
Technical Support: Copyright (c) 2006 by cisco Systems, Inc.
C800/SOHO series (Board ID: 29-128) platform with 49152 Kbytes of main memory

rommon 1 >
if I do a "dir flash:"
I get

Code:
rommon 1 > dir flash:
File size Checksum File name
7533388 bytes (0x72f34c) 0xa403 c831-k9o3y6-mz.124-16.bin
meminfo reveals

Code:
ain memory size: 48 MB.
Available main memory starts at 0x1b000, size 49044KB
IO (packet) memory size: 5 percent of main memory.
NVRAM size: 128KB
when i try to write the same/different ios via tftp in rommon I get:


Code:
rommon 10 > tftpdnld

IP_ADDRESS: 10.1.1.10
IP_SUBNET_MASK: 255.255.255.0
DEFAULT_GATEWAY: 10.1.1.1
TFTP_SERVER: 10.1.1.190
TFTP_FILE: c831-k9o3y6-mz.124-16.bin

Invoke this command for disaster recovery only.
WARNING: all existing data in all partitions on flash will be lost!
Do you wish to continue? y/n: [n]: y

Receiving c831-k9o3y6-mz.124-16.bin from 10.1.1.190 !!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
!!!
File reception completed.
TFTP flash copy: Invalid file header, copy terminated.
Reason: Wrong target platform OR corrupt file.
SET reveals:

Code:
rommon 11 > set
PS1=rommon ! >
RET_2_RUTC=0
ROM_PERSISTENT_UTC=1188273665
RET_2_RTS=23:01:07 NewYork Mon Aug 27 2007
BSI=0
RET_2_RCALTS=
RANDOM_NUM=67014162
CRASHINFO=flash:1:crashinfo_20070828-040115
IP_ADDRESS=10.1.1.10
IP_SUBNET_MASK=255.255.255.0
TFTP_SERVER=10.1.1.190
TFTP_FILE=c831-k9o3y6-mz.124-16.bin
DEFAULT_GATEWAY=10.1.1.1
?=57
I can upgrade the rommon just fine, and i have tried different versions of rommon with no difference.

I have used both SolarWidnows TFTP and tftp32.exe to flash, still no difference.

Any suggestions on something to try? Shouldn't I beable to load a new IOS via rommon? I have also tried xmodem (which took 3 hours) with the same results.

Thank you in advance.
 
hi, I have the same problem with my 837. when i remove the flash card (32MB) it still reads the same IOS. when i boot i get:


System Bootstrap, Version 12.2(8r)YN, RELEASE SOFTWARE (fc1)
TAC Support: Copyright (c) 2002 by cisco Systems, Inc.

Testing lower main memory - data equals address
Testing lower main memory - checkerboard
Testing lower main memory - inverse checkerboard
Clearing lower 4K memory for cache initialization
Clearing bss
Enabling interrupts
Reading monitor variables from NVRAM
nvram_sav->confreg: 0x8101, nvram_sav->rconfreg: 0x7efe
our confreg: 0x8101, conf: 0x8101

Enabling instruction cache
Reading cookie
Initializing main memory
Sizing NVRAM
Sizing flash
Exiting init
C800/SOHO series (Board ID: 23-127) platform with 32768 Kbytes of main memory
Sizing NVRAM
Sizing flash
Exiting init
C800/SOHO series (Board ID: 23-127) platform with 32768 Kbytes of main memory

program load complete, entry point: 0x80013000, size: 0x7cec3c
Stack pointer : 0x02000000
monstack : 0x80005DAC
monra : 0x00000000
edata : 0x80017540
magic : 0xFEEDFACE
memsize : 0x02000000
uncomp_size : 0x0174C894
comp_size : 0x007CA6E6
STACK_BYTES : 0x00008000
COPY_CODE_BUF : 0x00000800
_end : 0x8003FDB4
comp_checksum : 0x7052B710
comp_checksum : 0x7052B710
uncomp_checksum : 0xEB8B96F1
Self decompressing the image : #################################################
################################################################################
###################### [OK]


then it does a very fast series of:

image_info.param1 = 0x00000000
image_info.param2 = 0x00000000
image_info.param3 = 0x00000000
Section Index = 0x00000000
source = 0x8003FF14
dest = 0x80013000
bytes = 0x00EDA830
Section Index = 0x00000001
source = 0x80F1A744
dest = 0x80EED830
bytes = 0x00697E3B
Section Index = 0x00000002
source = 0x815B257F
dest = 0x8158566B
bytes = 0x00000001
Section Index = 0x00000003
source = 0x815B2580
dest = 0x8158566C
bytes = 0x001D9D64
Section Index = 0x00000004
source = 0x8178C2E4
dest = 0x8175F3D0
bytes = 0x000002C0


and then the cursor starts blinkig at the begining of next line. and the 837 just stays like that.

some other commands i performed:


monitor: command "boot" aborted due to user interrupt
rommon 1 > confreg


Configuration Summary
(Virtual Configuration Register: 0x8101)
enabled are:
diagnostic mode
console baud: 9600
boot: the boot helper image

do you wish to change the configuration? y/n [n]: n

rommon 2 > meminfo

Main memory size: 32 MB.
Available main memory starts at 0x1b000, size 32660KB
IO (packet) memory size: 10 percent of main memory.
NVRAM size: 128KB

rommon 3 > dir flash:
File size Checksum File name
8187316 bytes (0x7cedb4) 0xfb27 c837-k9o3sy6-mz.123-8.T3.bin

Since the IOS image is installed, I would like to know how can i load it and exit form rommon.
Can anyone help me pls? Thanks.
 
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