CineMaster 2 DVD Player Error Message - Cannot Play DVD 1

[jules03]

I have a Gatway PC with Windows 98, I am having problems with the Cinemaster 2 DVD Player - I get the following error message when I click on the icon: An error has occurred, DVD player will now exit. ErrorLevel: Deadly, LocationVD_Base, Error:OpenUnits. I have re-installed Cinemaster SW from Restoration CD and still get error message. Has anyone encountered this problem?

 

[Rob2806]

I suggest that you do an up-do-date virus scan and check for Spyware.

I would also visit the manufacturer's site of the DVD player and install the latest drivers.

 

[jules03]

I've done the Spyware check and did not find any. And I have gone to Gateway's website and downloaded their latest drivers. Thanks for your suggestions.

 

[Rob2806]

Is a specific DVD that won't play? Some DVD's have problem playing multilayered disks.

Have you looked at trying alternate DVD Player software? The software may have problems coping with the DVD.

 

[jules03]

Rob, thanks for your help. I put a new dvd software on and I am able to play the dvd and utilize it. Thanks for all your help!

 

[Rob2806]

How's about a star, Jules