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CIL, FAULTY CONNECTION TO NIU PORT

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etok

Technical User
Jan 17, 2011
13
MY
hello guys, i got problem when peak hour, connection between NIU port n CIL(ethernet) PC server keep disconnect.it take 2-3 minutes connect back. anyone has seen this problem?

 
<allop;
ALARM LOG
IDENTITY: UUMSINTOK
VERSION: CXP1010119/4/TSWSP06/R7D

DATE: 27MAR14 TIME: 11:13:23
CLASS: 4
268 DIGITAL TRUNK OUT OF ORDER
DATE TIME ALP NOIF UNIT EQU BRDID INF1
27MAR14 08:02:48 1 1 SLP60 011-2-00-00 57 256

269 DIGITAL TRUNK, LOSS OF FRAME SYNCHRONIZATION
DATE TIME ALP NOIF UNIT EQU BRDID INF1
27MAR14 08:02:48 3 1 SLP60 011-3-00-00 57 257

101 FAULTY CLOCK PROCESSOR
DATE TIME ALP NOIF EQU INF1
27MAR14 08:02:50 4 1 011-0-**-** 1

102 POWER FAILURE DETECTED BY DSU
DATE TIME ALP NOIF EQU INF1 INF2
27MAR14 08:02:53 5 1 022-0-**-** 1 0

CLASS: 3
312 DIGITAL TRUNK, LOSS OF SIGNAL
DATE TIME ALP NOIF UNIT EQU BRDID INF1
27MAR14 08:02:48 2 1 SLP60 011-3-00-00 57 257

261 NO CONNECTION WITH OPERATOR CONSOLE
DATE TIME ALP NOIF EQU BRDID INF1
27MAR14 08:05:04 9 1 012-0-20-01 77 7

261 NO CONNECTION WITH OPERATOR CONSOLE
DATE TIME ALP NOIF EQU BRDID INF1
27MAR14 08:05:19 10 1 012-1-42-15 77 4

85 BUFFER TRANSFER HAS FAILED
DATE TIME ALP NOIF EQU BRDID INF1 INF2 INF3 INF4
27MAR14 09:33:57 18 3 006-0-60-00 106 353 0 21 6

85 BUFFER TRANSFER HAS FAILED
DATE TIME ALP NOIF EQU BRDID INF1 INF2 INF3 INF4
27MAR14 09:43:46 20 2 006-0-60-00 106 353 0 5 6

85 BUFFER TRANSFER HAS FAILED
DATE TIME ALP NOIF EQU BRDID INF1 INF2 INF3 INF4
27MAR14 09:53:36 22 4 006-0-60-00 106 353 0 1 6

CLASS: 2
15 DEVICE BOARD FAULTY OR MISSING
DATE TIME ALP NOIF EQU BRDID
27MAR14 08:03:52 6 1 015-0-30-00 87

15 DEVICE BOARD FAULTY OR MISSING
DATE TIME ALP NOIF EQU BRDID
27MAR14 08:04:38 7 1 014-1-70-00 57

15 DEVICE BOARD FAULTY OR MISSING
DATE TIME ALP NOIF EQU BRDID
27MAR14 08:05:30 11 2 006-0-20-00 117

15 DEVICE BOARD FAULTY OR MISSING
DATE TIME ALP NOIF EQU BRDID
27MAR14 08:07:17 12 1 022-0-50-00 118

15 DEVICE BOARD FAULTY OR MISSING
DATE TIME ALP NOIF EQU BRDID
27MAR14 08:08:03 13 1 022-0-70-00 118

15 DEVICE BOARD FAULTY OR MISSING
DATE TIME ALP NOIF EQU BRDID
27MAR14 08:08:50 14 1 022-1-10-00 118

15 DEVICE BOARD FAULTY OR MISSING
DATE TIME ALP NOIF EQU BRDID
27MAR14 08:10:21 15 1 022-1-30-00 118

CLASS: 1
38 DISTURB. COUNTER INCREASED DUE TO FAULTY PROGRAM EXECUTION
DATE TIME ALP NOIF EQU INF1
27MAR14 08:15:42 16 1 002-0-**-** 0

38 DISTURB. COUNTER INCREASED DUE TO FAULTY PROGRAM EXECUTION
DATE TIME ALP NOIF EQU INF1
27MAR14 09:24:38 17 1 009-0-**-** 0

38 DISTURB. COUNTER INCREASED DUE TO FAULTY PROGRAM EXECUTION
DATE TIME ALP NOIF EQU INF1
27MAR14 09:52:32 21 1 001-0-**-** 0

CLASS: 0
261 NO CONNECTION WITH OPERATOR CONSOLE
DATE TIME ALP NOIF EQU BRDID INF1
27MAR14 08:04:53 8 1 012-0-20-03 77 9
RDATE RTIME
27MAR14 08:05:03
25 SLIP ON GROUP JUNCTOR LINE
DATE TIME ALP NOIF EQU INF1
27MAR14 10:58:13 23 1 015-0-**-** 1
RDATE RTIME
27MAR14 11:08:58
344 CIL, FAULTY CONNECTION TO NIU PORT
DATE TIME ALP NOIF EQU BRDID INF1
27MAR14 11:04:09 19 9 006-0-60-04 106 2
RDATE RTIME
27MAR14 11:06:20

LAST ALREI: 27MAR14, 08:02:48

END
<
 
The NIU board is known to be sensitive when there's a lot of traffic on the LAN.
Best solution is a crossed cable between server and NIU. If that is not an option, a separate VLAN is the next best thing.
Also make sure that the switch is configured 10MB half duplex for the NIU Ethernet port.


/Daddy

-----------------------------------------------------
Helping people is my job...
 
thanks daddy for your reply. i try use cross cable pc to pc, but i still got disconnect same like before

85 BUFFER TRANSFER HAS FAILED
DATE TIME ALP NOIF EQU BRDID INF1 INF2 INF3 INF4
30MAR14 09:50:22 28 1 006-0-60-00 106 353 0 5 6

344 CIL, FAULTY CONNECTION TO NIU PORT
DATE TIME ALP NOIF EQU BRDID INF1
30MAR14 09:50:22 23 3 006-0-60-04 106 2
RDATE RTIME
30MAR14 09:52:33
 
are there any other applications running on that NIU board?

please post results from these commands:

IODDP;

IONCP;

Pro tip: please format the results as monospace (TT icon in editor) so we can better read the printouts

if there are no other applications running on that board, the problem may reside on the server...

/Daddy

-----------------------------------------------------
Helping people is my job...
 
As Daddy said, the NIU on TSW is particularly vulnerable to overload when exposed to broadcast traffic on the Ethernet port.
If the NIU is on the corporate LAN with Windows machines there can be a lot of broadcast packets being produced by clients and servers. Additionally network devices can be producing broadcasts; with spanning tree protocol for example.

If your test using PC to PC crossover cable was made exclusive of any other device (i.e. no network switch) and the NIC on the PC was set to /or negotiated 10M/Half Duplex, then it is possible that the server itself is making unnecessary broadcast traffic.

It is probably worth running Wireshark on the server to see if the 344 alarm corresponds to particular network traffic.

In practice it is best to configure the NIU port to be on it's own VLAN. The port should be configured as an access port with no spanning tree (portfast). The logging server can be on a different VLAN as long as routing is configured between the two.

 
Code:
<IODDP;
I/O DEVICE DATA
NODE            IODEV/SUBFS     BPOS/EQU    I/O-BUS TYPE/USAGE    STATUS    AUTH
SYSN            -               001-0-60    -       -             IN SERVICE    
SYSN            SYSDISK1        001-0-60-0  MASTER  SILICON       IN SERVICE    
                SYSSUBFS11
                SYSSUBFS21
SYSN            SYSTERMINAL     001-0-60-1  -       MML           -            7
SYSN            SYSTERMINAL2    001-0-60-2  -       MML           -            7
SYSN            SYSTERMINAL3    001-0-60-3  -       MML           -            7
SYSN            NETWORK-MML4    001-0-60-4  -       NETWORK/MML   -            6
SYSN1           -               002-0-60    -       -             IN SERVICE    
SYSN1           CIL             002-0-60-1  -       OUT           IN SERVICE    
SYSN1           VM-NIU          002-0-60-2  -       OUT           IN SERVICE    
SYSN1           NIU-TERMINAL    002-0-60-3  -       MML           -            7
SYSN1           NETWORK-MML     002-0-60-4  -       NETWORK/MML   -            7
SYSN1           NETWORK-MML1    002-0-60-4  -       NETWORK/MML   -            7
SYSN1           NETWORK-MML2    002-0-60-4  -       NETWORK/MML   -            7
SYSN2           -               006-0-60    -       -             IN SERVICE    
SYSN2           SYSTERMINAL4    006-0-60-1  -       MML           -            7
SYSN2           CIL-ETH         006-0-60-4  -       NETWORK/OUT   IN SERVICE    
SYSN2           NETWORK-MML5    006-0-60-4  -       NETWORK/MML   -            6
SYSN2           NETWORK-MML6    006-0-60-4  -       NETWORK/MML   -            6
SYSN2           NETWORK-MML7    006-0-60-4  -       NETWORK/MML   -            6
SYSN4           -               017-1-30    -       -             IN SERVICE    
SYSN4           SYSTERMINAL9    017-1-30-1  -       MML           -            7
SYSN3           -               018-0-60    -       -             IN SERVICE    
SYSN3           SYSTERMINAL6    018-0-60-1  -       MML           -            7
SYSN3           SYSTERMINAL7    018-0-60-2  -       MML           -            7
SYSN5           -               019-0-50    -       -             IN SERVICE    
SYSN5           SYSTERMINAL10   019-0-50-1  -       MML           -            7
SYSN6           -               020-1-00    -       -             IN SERVICE    
SYSN6           SYSTERMINAL11   020-1-00-1  -       MML           -            7      

<IONCP;
NETWORKING CONNECTION
NODE/IODEV      LIM  USER            TYPE/CON   IP               PORT   PROC
SYSN2           6                                                             
CIL-ETH              CIL-2           CLIENT     10.5.1.37        700    TCP   
END
 
<

thanks for your advice himdp and daddy, by the way i dont know how to use wireshark on server. i think something inside the server make the connection cut off. it just happen when to many traffic in working day but holiday never disconnect.sorry my poor english.
 
please post the results of these 2 additional commands:

CADAP;

CNBIP:BPOS=6-0-60;

/Daddy

-----------------------------------------------------
Helping people is my job...
 
Code:
<CADAP;
CALENDAR DATA

IDENTITY=UUMSINTOK
VERSION=CXP1010119/4/TSWSP06/R7D

20:48:09
MON 31 MAR 2014
END

<CNBIP:BPOS=6-0-60;

DEVICE BOARD REVISION INFORMATION

DATE: 31MAR14   TIME: 20:48:32


BPOS       BOARD/BRDID  PRODUCT NUMBER       REVISION STATUS ADD
           /IND

006-0-60   NIU2         ROF 137 5396/12      R1A
                        CAA 1580021          R14A     EXE
                        CAA 1580021          R5A      OLD
                        CAA 112 2924         R14A     EXE    Boot

END
<
 
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