CID Name or Number

[Tzwicki2]

Any option to provide both the name and number on the display for CID. I noticed that with just name or number there is still another line below that could hold more information.

For example Partner allow both the name on line 1 and then the number on line 2.

is this a SW version number driven issue?

 

[fireeater]

the call display on the mics cics will only have 1 line
the second line in the display is for the soft key info
(m7310,m7324,t7316, ip sets) the option in the programming is to display the name or number first ,
all the info is there you just need to press the info softkey and then next to scroll through the information

it is the same on all s/w levels (unless they changed it for the upcoming stuff)


All Things Are Possible With Time And Lots And Lots of Money

mike

http://www.ics-on.ca

 

[Tzwicki2]

The display line under the name is blank and has no options for any of the three soft keys. Is there something I should change to activate a softkey option?

 

[exsmogger]

Press # to switch from number to name or name to number.

Brian Cox

http://www.jandjcommunications.com

http://groups.to/jandj/

 

[RikRodgers]

You can set the customers preferrence under Terminals and Sets/Telco Features on a per set basis, but only one line of info will disply at a time. As Brian said, you can press #, or info to toggle.

 

[cook1082]

Or use call Info when ringing F812 then you can see the Number if name is first.

 

[Tzwicki2]

Thanks.

 

[Tzwicki2]

I tried enterting # and it did not work. Here is what happened. Call rings in, CID name is displayed, before I answer I touch the pound button and I get an error of some sort like invalid function.. I tried this on two systems with 7.0 or higher.

 

[exsmogger]

Before answering a call you must do F811 and then touch the ringing line button. After answering you can press # to toggle CID info.

Brian Cox

http://www.jandjcommunications.com

http://groups.to/jandj/

 

[Tzwicki2]

I understand. Thank you.

 

[cook1082]

Right f 811 not 812 that is log info.