rshah010
IS-IT--Management
- Feb 5, 2011
- 4
Hey guys,
Quick question for you. I recently put in a CICS nortel system in my office and punched down a 3.5 mm (stereo) male audio cable to the 23rd pair, I'm feeding the audio through an iPod.
Now when I enable music on the phones, [Feat 86], it comes through crystal clear to all of the phones...
When I call the phones and try to put myself on hold for a brief second I hear the music, then one of two things happen; either I hear static and no music, or the music cuts in and out at a very low volume with static in the background. I did try to reverse the polarity and alter the volume on the iPod to no avail.
[The settings for MOH are enabled properly to the best of my knowledge]
I'm not sure what would cause something like this, I tried searching but couldn't really find anything too useful. I did see that some people said iPod's won't work, as they are not outputting 600 ohms but others said iPods / Zunes worked just fine for them so I'm at a loss... any help would be appreciated. Thanks!
Quick question for you. I recently put in a CICS nortel system in my office and punched down a 3.5 mm (stereo) male audio cable to the 23rd pair, I'm feeding the audio through an iPod.
Now when I enable music on the phones, [Feat 86], it comes through crystal clear to all of the phones...
When I call the phones and try to put myself on hold for a brief second I hear the music, then one of two things happen; either I hear static and no music, or the music cuts in and out at a very low volume with static in the background. I did try to reverse the polarity and alter the volume on the iPod to no avail.
[The settings for MOH are enabled properly to the best of my knowledge]
I'm not sure what would cause something like this, I tried searching but couldn't really find anything too useful. I did see that some people said iPod's won't work, as they are not outputting 600 ohms but others said iPods / Zunes worked just fine for them so I'm at a loss... any help would be appreciated. Thanks!