jerryreeve
Vendor
A couple of years ago we put together a nortel christmas wish list. I am revisiting it and consolidated the list from the results. Any comments?
A Nortel Christmas wish list
1. A CLID Delay before the call rings to let AA pull the CID information while in night service. The customer then doesn’t have to ignore the first ring to get the caller ID information. (this is a difficult thing to teach some customers, they are on the phone before the first ring finishes)
2. ATA devices that have Caller ID outputs, by that I mean you can hook up a standard analog Caller ID telephone to an ATA and see the originating ext or telephone number on the display or originating name. Caller ID outputs also include the FSK call waiting indicator embedded in them.
3. 73XX telephones that display two lines of incoming call data since the second line only has a transfer key on ringing outside call.
4. T-1 capability on the CICS, the CICS software has the channels reserved out for t-1 but cannot put in the card. this would be useful for networking smaller offices.
5. MICS & CICS INTERGRATION: why can you integrate an meridian w/ a mics but you can integrate a MICS w/ a CICS?.
6. Be able to use the RAD for backing up voicemail as well as the phone system,
7. Be able to print the configurations like a report.
8. I would also like to be able to print reports from NRU much like the old Norstar Manager had. Great for doing site audits remotely.
9. Also Phantom DNs - real ones! - not Answer DNs or Hunt Group DNs.
10. Separate inputs for Background music and MOH. I would like multiple MOH inputs, that way I can use it for marketing messages in Multi-tenant environments. i have a couple customers who'd like to have BGM in their headset instead of over the phone... Insurance agent, 10 agents in a room, all want the radio, supervisors and idle agents don’t want to hear the radio, nor do the agents on a call want the customer to hear the radio from a set beside her(or him)...
11. Bring back the M7310 sets in an updated shell to match the T-series sets. Call it the T7310.
12. Get rid of the T7406 (We got this wish last year see the DMS)
13. Allow pool code in the auto dial string (F*1)
14. More AUX Ringer Ports
15. Major reduction in size of KSU (Cards not modules), smaller hardware as in KSU, trunk, and station modules, it’s all air space
16. Allow more capabilities to the Hunt Group DN's. HUNT GROUP THAT QUEUES W/ MUSIC: Why queue a call w/ continuous ringing? That’s just stupid.
17. Lights in behind the LCD's on the sets.
18. Auto answer (set level)
19. Relay ports (instead of using C.O. port and extra module)
20. 2 more page ports (F621 calls port 1, F622 calls port 2 F623 port 3) saves need for Z module and amplifier for smaller business (use self amp horn each port), Maybe a module that can use a station port and be programmed onto a zone like a station is.
21. Another model of Door Phone (one with key pad)
22. Have wires come from bottom of Call Pilots
23. Backup of Call Pilot without shutdown.
24. More powerful v-mail system (able to change Meridian Mary's Prompts to your own, mini CCR tree from personal mailboxes and more)
25. A 911 alarm without having a PRI. When a user dials 911, an alarm goes out to the alarm set, "Ext 231" (or name of set) has dialed 911". I wish!!!!!!!
26. An I want the transfer to voice mail F986 to be able to use an autodial button,
27. An I want to have hospitality features like the M1 PMS system,
28. An I want a fast RAD with a NIC,
29. An I want a faster processor in the KSU,
30. An I want a dial by name 'look up directory' or scroll through directory for the speed dials,
31. An I want a one button to be able to combine internal autodial and voice call,
32. An I want paper manuals back,
33. I want a single remote access for both the KSU and voice mail.
34. a visual of the pri and d channels just like the option switch,
35. DISA THAT WORKS: its name promises remote service access but it is way too limited. Why cant you do a voice call through DISA? Why cant you pick up a parked call on DIAS? Why doesn’t the SMDR print the entire DISA COS code instead of ‘hiding’ the last 3 digits?
36. INSTALLED FORCED ACCOUNT CODE: being able to force the user to use an account code without having to install third party software.
37. INTEGRATED INTERNAL AUTODIAL: An internal autodial button that works on both station supervised transfer and voice mail transfer calls.
38. MORE THEN 4 TABLES ON A NAM: if you can have 999 mailboxes, why can’t you have more then 4 tables?
39. SIMPLIFIED CICS AUTO ANSWER: that CCR, auto answer, show greeting, user mode, system mode, greeting a thru f, bus open, business closed, password thing is a mess.
40. CALL PILOT W/ NO PASSWORD OPTION: a voice mail system w/ no password required for messages in hospitality installs.
41. PAPER MANUELS: enough said.
42. 5 rings before call forward
43. More than 4 ring patterns please, two of the present rings are so annoying that almost no one will use them unless forced.
44. Holiday schedule
We have gotten at least one wish from earlier lists, the 7406/companion wish seems to be completed with the Digital Mobility Solution.
----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com
A Nortel Christmas wish list
1. A CLID Delay before the call rings to let AA pull the CID information while in night service. The customer then doesn’t have to ignore the first ring to get the caller ID information. (this is a difficult thing to teach some customers, they are on the phone before the first ring finishes)
2. ATA devices that have Caller ID outputs, by that I mean you can hook up a standard analog Caller ID telephone to an ATA and see the originating ext or telephone number on the display or originating name. Caller ID outputs also include the FSK call waiting indicator embedded in them.
3. 73XX telephones that display two lines of incoming call data since the second line only has a transfer key on ringing outside call.
4. T-1 capability on the CICS, the CICS software has the channels reserved out for t-1 but cannot put in the card. this would be useful for networking smaller offices.
5. MICS & CICS INTERGRATION: why can you integrate an meridian w/ a mics but you can integrate a MICS w/ a CICS?.
6. Be able to use the RAD for backing up voicemail as well as the phone system,
7. Be able to print the configurations like a report.
8. I would also like to be able to print reports from NRU much like the old Norstar Manager had. Great for doing site audits remotely.
9. Also Phantom DNs - real ones! - not Answer DNs or Hunt Group DNs.
10. Separate inputs for Background music and MOH. I would like multiple MOH inputs, that way I can use it for marketing messages in Multi-tenant environments. i have a couple customers who'd like to have BGM in their headset instead of over the phone... Insurance agent, 10 agents in a room, all want the radio, supervisors and idle agents don’t want to hear the radio, nor do the agents on a call want the customer to hear the radio from a set beside her(or him)...
11. Bring back the M7310 sets in an updated shell to match the T-series sets. Call it the T7310.
12. Get rid of the T7406 (We got this wish last year see the DMS)
13. Allow pool code in the auto dial string (F*1)
14. More AUX Ringer Ports
15. Major reduction in size of KSU (Cards not modules), smaller hardware as in KSU, trunk, and station modules, it’s all air space
16. Allow more capabilities to the Hunt Group DN's. HUNT GROUP THAT QUEUES W/ MUSIC: Why queue a call w/ continuous ringing? That’s just stupid.
17. Lights in behind the LCD's on the sets.
18. Auto answer (set level)
19. Relay ports (instead of using C.O. port and extra module)
20. 2 more page ports (F621 calls port 1, F622 calls port 2 F623 port 3) saves need for Z module and amplifier for smaller business (use self amp horn each port), Maybe a module that can use a station port and be programmed onto a zone like a station is.
21. Another model of Door Phone (one with key pad)
22. Have wires come from bottom of Call Pilots
23. Backup of Call Pilot without shutdown.
24. More powerful v-mail system (able to change Meridian Mary's Prompts to your own, mini CCR tree from personal mailboxes and more)
25. A 911 alarm without having a PRI. When a user dials 911, an alarm goes out to the alarm set, "Ext 231" (or name of set) has dialed 911". I wish!!!!!!!
26. An I want the transfer to voice mail F986 to be able to use an autodial button,
27. An I want to have hospitality features like the M1 PMS system,
28. An I want a fast RAD with a NIC,
29. An I want a faster processor in the KSU,
30. An I want a dial by name 'look up directory' or scroll through directory for the speed dials,
31. An I want a one button to be able to combine internal autodial and voice call,
32. An I want paper manuals back,
33. I want a single remote access for both the KSU and voice mail.
34. a visual of the pri and d channels just like the option switch,
35. DISA THAT WORKS: its name promises remote service access but it is way too limited. Why cant you do a voice call through DISA? Why cant you pick up a parked call on DIAS? Why doesn’t the SMDR print the entire DISA COS code instead of ‘hiding’ the last 3 digits?
36. INSTALLED FORCED ACCOUNT CODE: being able to force the user to use an account code without having to install third party software.
37. INTEGRATED INTERNAL AUTODIAL: An internal autodial button that works on both station supervised transfer and voice mail transfer calls.
38. MORE THEN 4 TABLES ON A NAM: if you can have 999 mailboxes, why can’t you have more then 4 tables?
39. SIMPLIFIED CICS AUTO ANSWER: that CCR, auto answer, show greeting, user mode, system mode, greeting a thru f, bus open, business closed, password thing is a mess.
40. CALL PILOT W/ NO PASSWORD OPTION: a voice mail system w/ no password required for messages in hospitality installs.
41. PAPER MANUELS: enough said.
42. 5 rings before call forward
43. More than 4 ring patterns please, two of the present rings are so annoying that almost no one will use them unless forced.
44. Holiday schedule
We have gotten at least one wish from earlier lists, the 7406/companion wish seems to be completed with the Digital Mobility Solution.
----------------------------
JerryReeve
Communications Systems Int'l
com-sys.com
