Choppy noice in the call

[preetss]

If a call is placed between two onsite IP phones and there is choppy noice in the call.

What would be the possible troubleshooting

and What about Offsite calls..?

how to troubleshoot and what commands we use

 

[DallasBPF]

Have you turned on qos on the switches? extremely easy


trunk ports - auto qos voip trust

phone ports - auto qos voip cisco-phone




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Dallas, Texas
Telecommunications Tech
CCVP, CCNA, Net+

CCNP in the works

 

[hanluc6933]

If you hit the question mark that's on the phone 2 times it will show you some live stats. If you scroll down to jitter and that number appears high (100+) then you may have some networking configuration or bandwidth issues. If it's an intermittent issue do this while you're experience the issue to see if the jitter is high.

-Han

How would I describe myself? Three words: Hard-working. Alpha-male. Jackhammer. Merciless. Insatiable. ~D. Schrute