Cheque printing

[susanj]

We are using Macola 7.6.2.
Selected the Box_?? field names in the form designer. Instead of printing the word for that specific field we are getting junk.

 

[MacolaHelp]

I don't find box_?? as a choice of fields in ap check form design. Can you provide more details?

 

[susanj]

box_?? (eg Box_one, Box_ten, Box_hundred, etc

 

[kscheeler]

susanj,

Are you from the UK. I read somewhere that those fields were added specifically for the UK and are not used in the US.

Kevin Scheeler

 

[susanj]

I'm from Australia.

 

[MacolaHelp]

We don't have those fields in the NA version of Macola. However, there have been some check printing problems in 7.6.200. See doc 04.492.162 for instructions that may help, but won't hurt to try. There is a fix for check printing ap08p2.dll. I don't understand why these corrections aren't out on the website for download. Do you have a valid maintenance agreement? If so, you or your reseller can get this patch. If you don't, post your email & I'll forward it to you. It has fixed my problems in the US, but since you have fields I don't, it may or may not help.

 

[dgillz]

Susan,

We have a consultant who is going down under next week to work with some Australian Macola users....maybe you can hook up with him before he leaves.....please email shenley@trianglepartners.com and maybe he can help you.

Software Sales, Training, Implementation and Support for Exact Macola, eSynergy, and Crystal Reports

http://www.trianglepartners.com

 

[maccrystal]

Make sure you are running the latest print engine patch from Exact and you are on the General Release version.
You can delete the suspect field from the check form file after noting the field position info, save the form, then open the form and add the field back into the form save and test. This usually fixes the problem. The same technique can be used on form file fields that show **** (e.g BOL, PO, Pick list).

http://www.appstratinc.com

 

[Macoladownunder]

Hi SusanJ,

If you are who I think you are, I hope you are feeling better. Also, we were in your office last week while you were away and Steve had a look at that problem. Check with Ray on where it got to.

We did our upgrade last weekend and after seeing it at your office I specifically checked for that problem on our system. We use a different cheque form than you guys so we didn't have the same problem as you i.e. we don't print the words for tens, hundreds etc. We print the full amount in words rather than in boxes. We had a driver problem with our Epson printer - page lengths - but it is now fixed. We also bank with the Commonwealth Bank of Australia but our cheque forms they gave us are different to yours. Sorry I can't help more, but I believe Steve was putting some time into that issue for you.

David W - Health World (Brisbane)

MacolaDownUnder
Exact Down Under Users Group - EDUUG
Getting systems that work in Australia and NZ