I posted a message over 3 weeks ago and haven't had a single reply. Usually someone posts a reply with an answer or at least a question about what I'm trying to do so I'm thinking that my question was to confusing for anyone to respond. If that's the case, I apologize. Here's my attempt at rephrasing what I'm needing.
Our help desk sends out surveys grading them on various factors such as knowledge, professionalism, etc. The results are a numeric grading system (1-5) for each question and a final average score is determined for each individual. A group score would be the average of all the individuals averages. What I need is a chart for each individual that shows the individual and group average scores for the last 6 months.
I have been successful in creating the chart showing the individuals average scores for the previous 6 months but I haven't been able to figure out how to show the group average score on the same chart. Any help would be greatly appreciated! I'm using CR 9.
Thanks!!
Our help desk sends out surveys grading them on various factors such as knowledge, professionalism, etc. The results are a numeric grading system (1-5) for each question and a final average score is determined for each individual. A group score would be the average of all the individuals averages. What I need is a chart for each individual that shows the individual and group average scores for the last 6 months.
I have been successful in creating the chart showing the individuals average scores for the previous 6 months but I haven't been able to figure out how to show the group average score on the same chart. Any help would be greatly appreciated! I'm using CR 9.
Thanks!!