I could use any and advice from all out there.
On Monday we dropped both local PRI's. We disabled the D-channel and loops and then re-enabled them. After doing this and troubleshooting with telco, both PRI's eventually came up with the exception of channel one on each loop (they say FE MBSY). The fun thing about this is one of the PRI's is fiber while the other is copper just to avoid these little problems. We have disabled/re-enabled the channel, loop, D-channel repeatedly. The only change was that we now have FE MBSY on the first two channels of both loops. Telco say that the T1 is good and the ISDN people have looked at the channels and swear that they are good. When telco did look at the channels, one channel did change status to busy for a few minutes. Any ideas and/or recommendations? I am out of ideas and have nothing else to go at telco with. It appears that the problem is with them but I can't prove it.
On Monday we dropped both local PRI's. We disabled the D-channel and loops and then re-enabled them. After doing this and troubleshooting with telco, both PRI's eventually came up with the exception of channel one on each loop (they say FE MBSY). The fun thing about this is one of the PRI's is fiber while the other is copper just to avoid these little problems. We have disabled/re-enabled the channel, loop, D-channel repeatedly. The only change was that we now have FE MBSY on the first two channels of both loops. Telco say that the T1 is good and the ISDN people have looked at the channels and swear that they are good. When telco did look at the channels, one channel did change status to busy for a few minutes. Any ideas and/or recommendations? I am out of ideas and have nothing else to go at telco with. It appears that the problem is with them but I can't prove it.