Changing the time

[amartin2006]

Have a cutomer who has a problem with the time setting on their IP Office. Since the clocks went back, there system has changed. The voicemail is integral so no PC to get it off that and they don't have a computer set up running the Manager app. What is the procedure for setting the time in this situation, surely there's a simple method of changing the time on the system without messing with Time Servers etc?

 

[cztech]

amartin,

If you can have someone log into the IPO and enter an IP address in the Time Server field of a machine on the local network (of which the IP is also a part of), that may be what you need to do in this situation. The technician who set it up probably should have set this up on install.

CZ

http://www.ipofficeinfo.com

/

http://www.cztechnologies.net

 

[amartin2006]

Hi I was told about this, apparently though, If I dialled in and put my IP address in from my laptop I would need a reboot to change the time which would drop my connection and not work, you heard anything about this?

 

[intrigrant]

This won't work as Windows use NTP time service and IPO uses a adiffernet protocol.

See :

http://www.tek-tips.com/viewthread.cfm?qid=1295919&page=1

for detailed info

 

[paul3461000]

I have IPO pointing to my Windows 2003 Server for time and it works fine.

If the IPO has a route to the Inernet you might want google Time Servers and use one of the many available. Don't forget to set the offset for your time zone.

 

[aarenot]

if you can log in dial up. i would think you can just change the offest, send cfg. i hope that would work, if it looks at the offset when cfg changes. maybe reboot when sending cfg.

worth a try.

 

[janni78]

Your Windows 2003 server could act as a Internet Time server as well as NTP so it can changes your IPO's time.

 

[ipofficetek]

I have the same problem to change the time, but this IPO is not connected to the network or a PC.

Is there an other way to change it?

 

[aarenot]

connect a laptop or pc to it that has the correct time set. remove the time server address, or set it to the laptop which you connect to it. open manager, pull config, reboot the ipo via manager.
that should do it. i am not sure if 3.2 has another method to adjust time.

 

[kwing112000]

If you have 44xx phones you can set it from the phones.