Changing the AA greeting offsite 1

[HUCHIMAMA]

Hey folks. Have a customer that has BCM3.7 and a BCM3.6 They Want to be able to change the main AA greeting offsite. I know on Norstar call pilot you can do it if the admin Mailbox is setup. Can this also be done on these two BCM levels?

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[dwpoole]

Yes, it is the same procedure as the Norstar.

 

[DBrewsky]

Or if they have access to the BCMs from their PC, they can log into Call Pilot and make the necessary changes. Even if off-site and recording, instead of an extension in the phone field, you can put an external number as well.

--DB

http://support.csctech.us

 

[HUCHIMAMA]

OK I have initialized the system mb 102 with new password 1234. When the AA picks up i press **then 102#1234# and i am in the mailbox when I press 99 Mrs. Nortel comes on and says "the call sender command cannot be used at this time"

Whats the deal any thoughts

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[skully1997]

what user interface are they using? (CP or NVM)

 

[skully1997]

after looking closer, it looks like you are using CP interface, therefore you would use 808.

if you are using NVM interface then you would use 99.

hope this helps.

 

[HUCHIMAMA]

Skully, You are correct. Thank you folks for your posts.

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