Changing software pack in 6 X 16?

[ScoTTeL]

I have a customer with a 6X16 installed. They were complaining about the flash VM not releasing the lines. I checked and the cabinet is a DS, but the software pack is not. If I change the pack to the DS version, will I have to reprogram it? If so, can I use Norstar Manager to save and reload?


ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page

 

[MTCWes]

Yes, you'll loose your system settings and have to re-program.

 

[ptstechnician]

Search the net for "MICS compatibility chart". I found the Manager 3.2 works with MICS 1.0, so I'm going to take a guess and say anything up to MICS 1.0 will work.

 

[exsmogger]

The 616 DS cabinet should only work with DS software, unless it's been mislabeled. Do you have the option to change supervision in Config programming? If not, then I think you have a mislabeled non-DS cabinet with standard DR5 software.

Brian Cox

http://www.jandjcommunications.com

 

[ScoTTeL]

My bad! I went to the site today and found that the cabinet is non DS. Someone in an earlier post indicated the labeling would be in teal if DS. I assumed the teal Nortel logo meant that. Not!! Anyway, I tested my DS cabinet in the office with a flash and it still holds the line tied up for around a minute after hangup. This is even with supervision enabled. Telco does that good at my customer site with non DS. I will leave it!

ScoTTeL Office Solutions
PBX, Fiber Optic, Cabling and Networking Installation and Service. See me on Sundance Communications Installers Link Page