Changing password?

[Popsea]

Is there a way to change a user password without recertifing the user all over again? We have a copy of all the id files but we don't have a password for this guy. Any help would be great.


John
john.manner@ads-pipe.com

 

[CybeRick01]

Was the user registered with no password and you want to add one? If you know what the password is then just switch to the user's ID and go through the normal process to change a user password - File - Tools - User ID - and then get the ID to the person somehow - floppy disk, email to someone else who can put it on a floppy, etc.

 

[Popsea]

When we create a user we usually save the password we created in a simple Excel spredsheet. However, the administrator who created this guy used a different password naming convention and did not enter him in the spreadsheet.

 

[CybeRick01]

Then, if you truly don't know what the password is, and you don't have Password Recovery setup yet, you will have to reregister this user. If the user has anyencrypted mail, then there will be no access to it.

 

[domino888]

Normally administrator should have the original of the ID file, which has the password that set by admin, user got a copy and change password on the copy, but you see, the original ID still not changed,so admin can do whatever when something happened.
If the admin doesn't have the ID, oh he/she is in trouble.