Changing Outgoing Line Selection Order

[Datanomics]

I have Merlin Magix 1.5 v6 with 49 extensions & 11 POTS lines.

Due to our LEC calling plan I want the 11th line to be the LAST number available to our users when making an outgoing call. Yet it's frequently one of the first to be used!

When dialing out from x10 (a 4424LD+ phone and the ONLY extension where I can see all 11 POTS lines programmed one per button) it randomly picks phone lines to make an outgoing call. I've yet to recognize any pattern as to how the lines are selected but in general, it seems as though it selects from the end of the group (lines 9, 10 & 11) instead of the beginning!

I tried using the *14/**14 feature on x10 but that only succeeded in changing that extension FROM: picking up SA-Ring / SA-Voice / SA-Orig & having to dial 9 to get an outside line TO: picking up the POTS line directly, but in the proper order.

That was a step in the right direction.... sort of. I reset it to pick up SA lines instead but it went right back to picking up the POTS lines randomly.

So I'm close.... but need a little push in the right direction.... How do I make 'dialing 9' pick up POTS lines in a particular order!?!

Thanks so much for your time!!

 

[cvrbob]

you also have your e-911 tables in ars

partition 1 extensions has all the Stations but you need to add which lines to use for it