Hi all, back at it again,
I have a customer that wants to change the status of their business remotely. The book I have says to "refer to the CallPilot Reference Guide" well, I looked in the CallPilot Reference Guide and it doesn't mention it at all.
No worries though as I figured it out by dialing in remotely and getting access to the system manager mailbox. There is only an option to make the business open or closed or to change the company greeting.
Is there a way to have it play a different company greeting (one that says they are closed due to bad weather) or would they have to re-record the main company greeting?
Setting the status seems to be simple enough, but I'm unsure if it will be what they want (ie closed due to weather instead of being after hours)
I do know we can set which company greeting remotely through the web interface of the CallPilot, but I would prefer not to give them such access.
Thank you,
Steven
I have a customer that wants to change the status of their business remotely. The book I have says to "refer to the CallPilot Reference Guide" well, I looked in the CallPilot Reference Guide and it doesn't mention it at all.
No worries though as I figured it out by dialing in remotely and getting access to the system manager mailbox. There is only an option to make the business open or closed or to change the company greeting.
Is there a way to have it play a different company greeting (one that says they are closed due to bad weather) or would they have to re-record the main company greeting?
Setting the status seems to be simple enough, but I'm unsure if it will be what they want (ie closed due to weather instead of being after hours)
I do know we can set which company greeting remotely through the web interface of the CallPilot, but I would prefer not to give them such access.
Thank you,
Steven