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changing announcements on application menu using prompt maint. on call pilot

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Niseold

Vendor
Jan 18, 2009
21
US
Can I change announcements in an application on the fly using CP Prompt Maint? If so can anyone give me a push on how? I got one main company app that main # comes in to. Client wants to have various announcements already pre-recorded waiting in the wings to pop in..leike bad weather etc. Thanks for all you guys do for us.
 
You can find the following if you login to CP Manager, and click on help, Select CP Manager help, then search for TRSA.

Using Telephone Remote Service Activation (TRSA)
You can configure CallPilot Manager to allow CallPilot administrators to change the application assigned to an SDN using a telephone from a remote location. This is useful in emergency situations when the administrator may not be able to come into the office to make the change using CallPilot Manager, as illustrated in the following example.

30n30w
 
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