Changed switch ID can't get audix to connect

[donbott]

We changed a switch ID from 1 to 4 to DCS with another system and can't get the Audix link up. In Audix we set the host switch to 4 and put in the IP of the CLan and port number that matches the switch. When I update I get a message:

"WARNING: IP Address(es) / Host name(s) do not exist.
Data for the following switches saved without validation.
Switch Number(s) :
4

Make sure that the IP Address(es) / Host name(s) are correct and exist in the network.
The link shows inservice/idle, the processor channel bounces trying to connect.

Switch is G3r13, Audix LX R1.1

Searching the site all I've come up with is maybe the CLan need an upgrade

Thanks



DonBott

Does not play well with others

 

[Stillyman]

I have done this before and Avaya had to do a data base rebuild on the Audix.

 

[jimbojimbo]

Sounds like you missed the communication processor link. You need to change the local machine number from 1 to 4

Jimbo

 

[PBXadmin]

Don't forget you need to change the switch number in the Audix also.

 

[donbott]

Thanks to all, the info was just what I needed.

DonBott

They shoot horses, don;t they?