ChrisBeach
Programmer
I'm changing one of my sites to dial over the network and out of our PRI at a different site instead of the local lines. This seems to work fine, except that my SIP conference phone no longer works.
I'm running IP Office 500, the phone is an Avaya B179 SIP Conference Phone.
My current setup for short code (dialing out of local lines, with everything working as normal) is:
Code: 9N
Feature: Dial
Telephone Number: N
Line Group ID: 50: Main
Now, to go out the network when someone dials I had to change to:
Code: 9N
Feature: Dial
Telephone Number: 9N
Line Group ID: OverNetwork (PRI)
All 30 of the IP phones work just fine, but our SIP conference phone will not dial, it either gives a busy signal, or doesn't connect.
Is there something I'm missing? (I'm not terribly proficient with IP Office).
Thanks for any feedback!
I'm running IP Office 500, the phone is an Avaya B179 SIP Conference Phone.
My current setup for short code (dialing out of local lines, with everything working as normal) is:
Code: 9N
Feature: Dial
Telephone Number: N
Line Group ID: 50: Main
Now, to go out the network when someone dials I had to change to:
Code: 9N
Feature: Dial
Telephone Number: 9N
Line Group ID: OverNetwork (PRI)
All 30 of the IP phones work just fine, but our SIP conference phone will not dial, it either gives a busy signal, or doesn't connect.
Is there something I'm missing? (I'm not terribly proficient with IP Office).
Thanks for any feedback!