Change timeout to voicemail

[ctaylorrm]

Hi All,

We have a Mitel VoIP system at my site, with a 3300MXe controller. I have been asked by a member of staff here to change the length of time the console phones in the office will ring before diverting to voicemail to give them more time to answer the phone. I have had a look through the ESM and couldn't find anything immediately obvious to change this although I'm sure there will be.

Thanks in advance for any advice offered.

Cheers,
Chris

 

[bobcheese]

Find the class of service of the phones, edit the 'call forward no answer' timer

 

[ctaylorrm]

I thought it would be something simple like that. Thanks for you help bob.

Cheers,
Chris