Change Station brings up a different station

[fluffheadsr]

hi all, I have an extension that doesn't seem to exist anywhere. It is not a hunt group, no coverage path issues, but when I call extension 8757 it rings to Ext 7117.

If I do cha sta 8757 it opens ext 7117.

any ideas?

 

[elightsey]

It sounds like its a VDN.
Try this: list extension-type 8757. That should tell you what type of extension it is.

 

[AvayaTier3]

change station 7117 and change station 8757
If both bring up the same station, you have software corruption.


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[fluffheadsr]

@AvayaTier3 that is exactly what happens, and what I was leaning to.. Thanks

 

[fluffheadsr]

when i do a list extension-type 8757 is shows the extension as an extension.. the extension doesn't exist and when i do a list extension-type 7117 it shows me the EXACT same information(except for extension)...

When I do a change station on 8757 it brings up station 7117.. I was thinking it was software corruption/bug but I didn't wanna jump the gun.

 

[AvayaTier3]

Hardware platform? Software version? Do you need help fixing this?
click the link or call Avaya


A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

37 years Bell, AT&T, Lucent, Avaya
Tier 3 for 27 years and counting

http://bshtele.com

 

[fluffheadsr]

S8300D / G450 / CM5.2.1

Should be good on the fixing issue. Thanks for your direction