Change print invoice default from ALL

[longbows]

Is there a way to get the print invoice or print pick ticket screen to NOT default to "ALL" - people get in a hurry and accidentally hit enter and the system prints all invoices which creates a mess
Thanks

 

[dgillz]

Why is this a problem? Do you not want to print all invoices for all orders with a status of 8 - selected for billing?

If you are having invoices printing from other orders, you probably have not applied the patch for this which was an issue at one time. What version are you on, including service pack?

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

 

[longbows]

the problem is that sometimes a user goes in to reprint an invoice and didn't check print duplicate. the invoice was out of range get a message saying so. they press get in a hurry and press enter too many times and wind up printing all invoices. we print them as they ship so we can include a copy with the package. if someone prints all open invoices then we have to go thru all of them to find the ones that shouldn't have printed and then reprint them selecting "No" that they didn't print correctly.

 

[dgillz]

I cannot test this as I am away from a Macola install today, but you can try using screen designer to set a starting and ending order number of 99999999. This way if the user accidently tabs through it you will get 'nothing in range'.

I am still confused however. Why would you not want to print an invoice if it is already selected for billing?

Software Sales, Training, Implementation and Support for Macola, eSynergy, and Crystal Reports

http://www.gainfocus.biz

 

[kscheeler]

Flexibility could also be used to pop up a box asking if they really want to print ALL pick tickets or invoices which the user would have to answer.

Kevin Scheeler